I began by making iterations to include the Approval Flow, then spoke with existing users to gather their feedback. We discovered that the number of actions on the review page was overwhelming, hindering users' navigation through the approval process.

To address this, I validated the necessity of each action. While all actions were confirmed as essential, their presentation needed refinement. I reorganized the visual hierarchy by grouping related actions, utilizing spacing and color cues, and prioritizing high-importance tasks, which helped reduce cognitive overload.Next, I focused on the statuses.

User testing revealed confusion around their labels and quantity. I refined the naming conventions and streamlined the statuses, ensuring that each stage in the approval process was clearly understood. These iterations led to a more intuitive interface, making the approval process more efficient and user-friendly.

Throughout this project, we learned that simplicity and clarity are key to an effective approval flow. Users were initially overwhelmed by the number of actions and statuses, highlighting the importance of a clean visual hierarchy. Iterating on the design to prioritize key actions and streamline statuses significantly improved user experience.

Additionally, we discovered that users value real-time updates, which led to the future consideration of adding notifications for approvals and rejections. Engaging with users early and often in the process helped ensure the design aligned with their needs, ultimately creating a more intuitive and efficient approval system.